Difference between revisions of "Debug Assertion - ZCB/Blackberry Enterprise Server Error"
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| − | == Error | + | {{Archive}}===Editing Debug Assertion - ZCB/Blackberry Enterprise Server Error=== |
| − | + | ---- | |
| − | |||
| − | Program: ...ch In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe | + | ====Editing Debug Assertion - ZCB/Blackberry Enterprise Server Error Homepage==== |
| − | File: dbgheap.c | + | |
| − | Line: 1143 | + | ---- |
| + | |||
| + | Please see [[Debug_Assertion_-_ZCB/Blackberry_Enterprise_Server_Error]] | ||
| + | |||
| + | ====Symptom==== | ||
| + | |||
| + | ---- | ||
| + | |||
| + | If you experience a Microsoft Visual C++ Debug Library: Debug Assertion Failed!, you could have issues with the BlackBerryServer profile. You'll get an application popup saying: | ||
| + | |||
| + | :: Microsoft Visual C++ Debug Library : Debug Assertion | ||
| + | :: Failed! | ||
| + | :: Program: ...ch In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe | ||
| + | :: File: dbgheap.c | ||
| + | :: Line: 1143 | ||
| + | |||
| + | ====Resolution Steps==== | ||
| + | |||
| + | ---- | ||
| + | |||
| + | # Stop Blackberry Controller services | ||
| + | # Start MS Outlook 2007 | ||
| + | #* Does Outlook prompts for a profile to be used? | ||
| + | #** If Yes, choose BlackberryServer profile | ||
| + | #** If No, stop, please correct this issue. /Control Panels/Mail. Make sure 'Prompt to choose a profile is selected' | ||
| + | #* If BlackberryServer profile has never started before, please allow MS Outlook to build this profile. | ||
| + | #* At this point you will may see additional Debug Assertion errors, click on retry on each of these to allow MS Outlook to prepare this profile for use. | ||
| + | # Once MS Outlook has started with no errors, close Outlook | ||
| + | # Start BB Controller service | ||
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{{Article Footer|unknown|6/16/2009}} | {{Article Footer|unknown|6/16/2009}} | ||
| − | [[Category:Troubleshooting | + | [[Category:Troubleshooting ZCB]] |
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Latest revision as of 18:26, 24 March 2015
- This is archive documentation, which means it is not supported or valid for recent versions of Zimbra Collaboration.
Editing Debug Assertion - ZCB/Blackberry Enterprise Server Error
Editing Debug Assertion - ZCB/Blackberry Enterprise Server Error Homepage
Please see Debug_Assertion_-_ZCB/Blackberry_Enterprise_Server_Error
Symptom
If you experience a Microsoft Visual C++ Debug Library: Debug Assertion Failed!, you could have issues with the BlackBerryServer profile. You'll get an application popup saying:
- Microsoft Visual C++ Debug Library : Debug Assertion
- Failed!
- Program: ...ch In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe
- File: dbgheap.c
- Line: 1143
Resolution Steps
- Stop Blackberry Controller services
- Start MS Outlook 2007
- Does Outlook prompts for a profile to be used?
- If Yes, choose BlackberryServer profile
- If No, stop, please correct this issue. /Control Panels/Mail. Make sure 'Prompt to choose a profile is selected'
- If BlackberryServer profile has never started before, please allow MS Outlook to build this profile.
- At this point you will may see additional Debug Assertion errors, click on retry on each of these to allow MS Outlook to prepare this profile for use.
- Does Outlook prompts for a profile to be used?
- Once MS Outlook has started with no errors, close Outlook
- Start BB Controller service
