Creating a Task from an Email: Difference between revisions

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Revision as of 12:48, 20 April 2015

Admin Article

Article Information

This article applies to the following ZCS versions.

ZCS 8.6 Article ZCS 8.6 ZCS 8.5 Article ZCS 8.5 ZCS 8.0 Article ZCS 8.0


Creating a Task from an Email

Purpose

To teach Zimbra end-users how to create a task from an email.

Resolution

You can create a task from an email. There are 2 ways to do it, and each is simple.

When you create a task from an email, several things happen automatically:

  • The subject of the email populates the subject of the task.
  • The content of the email populates the notes of the task.
  • Any attachments to the email are added to the task.

The first option is to right-click the email and select “Create Task.”

Kb-zimbra-taskemail-001.png

The second option is to select the email, then select “Actions > Create Task.”

Kb-zimbra-taskemail-002.png

A Task tab opens with the following information from the email:

  • The Subject from the email is the subject of the task.
  • The content of the email populates the notes area of the task.
  • Any attachments from the email are added to the task.

Kb-zimbra-taskemail-003.png

Additional Content

  • For detailed explanations of and corrections for the mistakes listed above, please refer to the Tips & Tricks blog.


Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 03/05/2015
Article ID: https://wiki.zimbra.com/index.php?title=Creating_a_Task_from_an_Email Date Modified: 2015-04-20



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Wiki/KB reviewed by Gayle B Jorge Gayle B Last edit by Jorge de la Cruz
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