https://wiki.zimbra.com/index.php?title=Creating_a_Core_Dump_from_a_Running_Process_using_WinDbg&feed=atom&action=historyCreating a Core Dump from a Running Process using WinDbg - Revision history2024-03-28T17:47:21ZRevision history for this page on the wikiMediaWiki 1.39.0https://wiki.zimbra.com/index.php?title=Creating_a_Core_Dump_from_a_Running_Process_using_WinDbg&diff=59951&oldid=prevJorge de la Cruz at 16:54, 11 July 20152015-07-11T16:54:09Z<p></p>
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<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">{{KB|{{Unsupported}}|{{ZCS 7.0}}|{{ZCS 6.0}}|}}</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Archive}}{{WIP}}When trying to debug a process which may be behaving erratically or seemingly deadlocked (hung), it might be worthwhile creating a core dump from the process which is still running. For Zimbra purposes, this technique is valuable when trying to identifiy and solve problems with the Zimbra Connector for Outlook. This core dump can be sent to Zimbra support for further analysis. The easiest way to do this is using WinDbg.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>{{Archive}}{{WIP}}When trying to debug a process which may be behaving erratically or seemingly deadlocked (hung), it might be worthwhile creating a core dump from the process which is still running. For Zimbra purposes, this technique is valuable when trying to identifiy and solve problems with the Zimbra Connector for Outlook. This core dump can be sent to Zimbra support for further analysis. The easiest way to do this is using WinDbg.</div></td></tr>
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</table>Jorge de la Cruzhttps://wiki.zimbra.com/index.php?title=Creating_a_Core_Dump_from_a_Running_Process_using_WinDbg&diff=57892&oldid=prevJorge de la Cruz at 15:03, 24 March 20152015-03-24T15:03:32Z<p></p>
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<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>When trying to debug a process which may be behaving erratically or seemingly deadlocked (hung), it might be worthwhile creating a core dump from the process which is still running. For Zimbra purposes, this technique is valuable when trying to identifiy and solve problems with the Zimbra Connector for Outlook. This core dump can be sent to Zimbra support for further analysis. The easiest way to do this is using WinDbg.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">{{Archive}}{{WIP}}</ins>When trying to debug a process which may be behaving erratically or seemingly deadlocked (hung), it might be worthwhile creating a core dump from the process which is still running. For Zimbra purposes, this technique is valuable when trying to identifiy and solve problems with the Zimbra Connector for Outlook. This core dump can be sent to Zimbra support for further analysis. The easiest way to do this is using WinDbg.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
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</table>Jorge de la Cruzhttps://wiki.zimbra.com/index.php?title=Creating_a_Core_Dump_from_a_Running_Process_using_WinDbg&diff=18044&oldid=prevCfremon: Changing categories2010-02-18T22:29:39Z<p>Changing categories</p>
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</table>Cfremonhttps://wiki.zimbra.com/index.php?title=Creating_a_Core_Dump_from_a_Running_Process_using_WinDbg&diff=8259&oldid=prevCfremon: Adding Template:Article_Footer and Categories2008-03-11T00:15:02Z<p>Adding Template:Article_Footer and Categories</p>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Once you have created the dump file, please forward it to Zimbra support at support@zimbra.com along with the steps to reproduce the issue, applicable system information, software version numbers and a general description of the problem.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Once you have created the dump file, please forward it to Zimbra support at support@zimbra.com along with the steps to reproduce the issue, applicable system information, software version numbers and a general description of the problem.</div></td></tr>
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</table>Cfremonhttps://wiki.zimbra.com/index.php?title=Creating_a_Core_Dump_from_a_Running_Process_using_WinDbg&diff=7113&oldid=prevAlee: New page: When trying to debug a process which may be behaving erratically or seemingly deadlocked (hung), it might be worthwhile creating a core dump from the process which is still running. For Z...2007-11-20T00:12:12Z<p>New page: When trying to debug a process which may be behaving erratically or seemingly deadlocked (hung), it might be worthwhile creating a core dump from the process which is still running. For Z...</p>
<p><b>New page</b></p><div>When trying to debug a process which may be behaving erratically or seemingly deadlocked (hung), it might be worthwhile creating a core dump from the process which is still running. For Zimbra purposes, this technique is valuable when trying to identifiy and solve problems with the Zimbra Connector for Outlook. This core dump can be sent to Zimbra support for further analysis. The easiest way to do this is using WinDbg.<br />
<br />
=Downloading WinDbg=<br />
Before using WinDbg, the Debugging Tools for Windows must be downloaded and installed. This is a free download from Microsoft using the following URL: http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx<br />
Most people should be downloading the latest 32-bit version of the product.<br />
Once downloaded and installed, there will be a WinDbg shortcut in installed programs folder, i.e. Start Menu->Programs->Debugging Tools for Windows->WinDbg.<br />
<br />
=Launching WinDbg and Attaching to Outlook=<br />
# Launch WinDbg via the shortcut<br />
# Click File->Attach to a Process... (F6)<br />
# Select Outlook.exe from the list of running processes and then hit "OK"<br />
<br />
'''At this point the debugger is attaching to the process. The attach is complete when you see output that resembles the following in the output window:'''<br />
<br />
ntdll!DbgBreakPoint:<br />
7c901230 cc int 3<br />
<br />
=Generating the Core Dump=<br />
Once WinDbg has attached the the process, you will need to focus on the command input window at the bottom of the WinDbg window and enter a command that looks similar to:<br />
.dump /ma c:\temp.dmp<br />
<br />
c:\temp.dmp is just the filename that I used for this example. You should specify a filename that is more meaningful for you. Also make sure that the file is created some place where you can easily retrieve it in the future.<br />
<br />
If the syntax of the command is successful, you will see the following output:<br />
Creating c:\test2.dmp - mini user dump<br />
<br />
When the dump file has been successfully written, you will see the following output:<br />
Dump successfully written<br />
<br />
=Contacting Support=<br />
Once you have created the dump file, please forward it to Zimbra support at support@zimbra.com along with the steps to reproduce the issue, applicable system information, software version numbers and a general description of the problem.</div>Alee