Convertd Errors

Revision as of 18:41, 30 July 2014 by Quanah (talk | contribs)

Troubleshooting convertd errors

Problems with the conversion system can lead to mail being deferred by Postfix. Convertd problems can also cause errors when importing a file with the Import Wizard.


A malfunctioning convertd system will have many errors similar to the following in the /opt/zimbra/log/zimbra.log file:

 2006-11-02 00:31:25,483 WARN  [LmtpServer-22] [] ParsedMessage - Parse error on MIME part 2 (image/gif, 
 Message-ID: <>)
 com.zimbra.cs.mime.MimeHandlerException: cannot extract text

These errors indicate that the conversion system cannot correctly handle an attachment. They are not necessarily indicative of a problem with the configuration of your server or the convertd system. There are many messages that are not parseable by convertd, and those are just moved aside without problems.

Verified Against: unknown Date Created: 11/2/2006
Article ID: Date Modified: 2014-07-30

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