Difference between revisions of "Convertd Errors"

(Troubleshooting convertd errors)
(Symptoms)
Line 5: Line 5:
 
== Symptoms ==
 
== Symptoms ==
  
A malfunctioning convertd system will have many errors similar to the following in the /opt/zimbra/log/zimbra.log file:
+
From time to time convertd may generate many warnings similar to the following in the /opt/zimbra/log/zimbra.log:
 +
 
 
   2006-11-02 00:31:25,483 WARN  [LmtpServer-22] [] ParsedMessage - Parse error on MIME part 2 (image/gif,  
 
   2006-11-02 00:31:25,483 WARN  [LmtpServer-22] [] ParsedMessage - Parse error on MIME part 2 (image/gif,  
 
   Message-ID: <DQW111-F3632B2C627C811FBE3F22EA1F90@dom.com>)
 
   Message-ID: <DQW111-F3632B2C627C811FBE3F22EA1F90@dom.com>)
 
   com.zimbra.cs.mime.MimeHandlerException: cannot extract text
 
   com.zimbra.cs.mime.MimeHandlerException: cannot extract text
  
These errors indicate that the conversion system cannot correctly handle an attachment.  They are not necessarily indicative of a problem with the configuration of your server or the convertd system.  There are many messages that are not parseable by convertd, and those are just moved aside without problems.
+
These warnings indicate that the conversion system cannot correctly handle an attachment.  They are not necessarily indicative of a problem with the configuration of your server or the convertd system.  There are many messages that are not parseable by convertd, and those are just ignored without problems.
  
 
{{Article Footer|unknown|11/2/2006}}
 
{{Article Footer|unknown|11/2/2006}}

Revision as of 19:02, 30 July 2014

Troubleshooting convertd errors

Convertd problems can also cause errors when importing a file with the Import Wizard.

Symptoms

From time to time convertd may generate many warnings similar to the following in the /opt/zimbra/log/zimbra.log:

 2006-11-02 00:31:25,483 WARN  [LmtpServer-22] [] ParsedMessage - Parse error on MIME part 2 (image/gif, 
 Message-ID: <DQW111-F3632B2C627C811FBE3F22EA1F90@dom.com>)
 com.zimbra.cs.mime.MimeHandlerException: cannot extract text

These warnings indicate that the conversion system cannot correctly handle an attachment. They are not necessarily indicative of a problem with the configuration of your server or the convertd system. There are many messages that are not parseable by convertd, and those are just ignored without problems.

Verified Against: unknown Date Created: 11/2/2006
Article ID: https://wiki.zimbra.com/index.php?title=Convertd_Errors Date Modified: 2014-07-30



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