Connect tab not visible: Difference between revisions

Line 43: Line 43:
[[File:404.PNG|600px|middle]]
[[File:404.PNG|600px|middle]]


To fix this problem set zimbraPublicServiceHostname, zimbraPublicServiceProtocol, and zimbraPublicServicePort on Domain or Global level configuration as below
To fix this problem set '''zimbraPublicServiceHostname''', '''zimbraPublicServiceProtocol''', and '''zimbraPublicServicePort''' on Domain or Global level configuration as below


Steps for Global Level Config
Steps for Global Level Config

Revision as of 09:00, 23 June 2021

Zimbra-Connect tab not visible


   KB 24316        Last updated on 2021-06-23  




0.00
(0 votes)


Problem

Zimbra-Connect tab not visible.

Solution

The following steps need to be performed to troubleshoot the Zimbra-Connect tab visibility issue.

1. Check if connect package is installed on the server For Ubuntu

dpkg -l | grep connect

For RHEL

rpm -qa | grep connect

2. Check if connect zimlet is installed

zmzimletctl  listZimlets | grep 

3. Check if connect server is running with the below command

zxsuite connect getServices

4. Check if the connect zimlet is enabled on the COS level

Cos.PNG

5. If the above checks are performed then need to check what error is present in the browser debug console. To enable the debug console press the F12 key of the keyboard.

If in the debug console 404 errors are present, it's likely a symptom of proxy configuration issues.

404.PNG

To fix this problem set zimbraPublicServiceHostname, zimbraPublicServiceProtocol, and zimbraPublicServicePort on Domain or Global level configuration as below

Steps for Global Level Config

su - zimbra 
zmprov mcf zimbraPublicServiceHostname MAIL.DOMAIN.COM
zmprov mcf zimbraPublicServiceProtocol https
zmprov mcf zimbraPublicServicePort 443
zmcontrol restart


Steps for Domain Level Config

su - zimbra 
zmprov md DOMAIN.COM zimbraPublicServiceHostname MAIL.DOMAIN.COM
zmprov md DOMAIN.COM zimbraPublicServiceProtocol https
zmprov md DOMAIN.COM zimbraPublicServicePort 443
zmcontrol restart

Once fixed these parameters, regenerate the reverse proxy scripts by running /opt/zimbra/libexec/zmproxyconfgen and then reload the reverse proxy scripts by running zmproxyctl restart.

This is an indent
This is a double indent

This external link contains more information about formatting.

Submitted by: Nagesh Bhagwat
Verified Against: ZCS 8.8 Date Created: 2020-04-13
Article ID: https://wiki.zimbra.com/index.php?title=Connect_tab_not_visible Date Modified: 2021-06-23



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Jump to: navigation, search