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- Certified
- Composing a new message causes an authentication window to appear
Composing a new message causes an authentication window to appear
| KB 23318
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Last updated on 2020-04-15
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Last updated by Navdeep Mathur
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Verified in:
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 - This is certified documentation and is protected for editing by Zimbra Employees & Moderators only. |
| KB 23318
|
Last updated on 2020-04-15
|
|
|
|
- This is certified documentation and is protected for editing by Zimbra Employees & Moderators only. |
Problem
Composing a new message causes an authentication window to appear
Solution
This comes up because the user's signature consists of an image that isn't publicly accessible.
Step 1
To fix this, first set the zimbraPublicHostname to a publicly accessible hostname :
zmprov md example.com zimbraPublicServiceHostname mail.example.com
Step 2
And then check the user's signature for any image that is accessed by an internal hostname :
zmprov gsig user@castlebranch.com
Step 3
If there is one, reattach the image so that the new value of zimbraPublicServiceHostname is picked up.
| Submitted by: Shashank Shekhar Tewari
|
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