Difference between revisions of "Composing a new message causes an authentication window to appear"

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Revision as of 23:54, 20 August 2018

Composing a new message causes an authentication window to appear

   KB 23318        Last updated on 2018-08-20  




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Problem

Composing a new message causes an authentication window to appear


Solution

This comes up because the user's signature consists of an image that isn't publicly accessible.


Step 1

To fix this, first set the zimbraPublicHostname to a publicly accessible hostname :

zmprov md example.com zimbraPublicServiceHostname mail.example.com


Step 2

And then check the user's signature for any image that is accessed by an internal hostname :

zmprov gsig user@castlebranch.com


Step 3

If there is one, reattach the image so that the new value of zimbraPublicServiceHostname is picked up.


Submitted by: Shashank Shekhar Tewari
Verified Against: Date Created:
Article ID: https://wiki.zimbra.com/index.php?title=Composing_a_new_message_causes_an_authentication_window_to_appear Date Modified: 2018-08-20



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