Difference between revisions of "Composing a new message causes an authentication window to appear"

 
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===<h1>Composing a new message causes an authentication window to appear</h1>===
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=Composing a new message causes an authentication window to appear=
<h2>Problem:</h2>
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====Problem====
 
Composing a new message causes an authentication window to appear
 
Composing a new message causes an authentication window to appear
  
<h2>Solution:</h2>
 
  
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====Solution====
 
This comes up because the user's signature consists of an image that isn't publicly accessible.
 
This comes up because the user's signature consists of an image that isn't publicly accessible.
  
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=====Step 1=====
 
To fix this, first set the ''zimbraPublicHostname'' to a publicly accessible hostname :
 
To fix this, first set the ''zimbraPublicHostname'' to a publicly accessible hostname :
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zmprov md example.com zimbraPublicServiceHostname mail.example.com
  
zmprov md example.com zimbraPublicServiceHostname mail.example.com
 
  
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=====Step 2===== 
 
And then check the user's signature for any image that is accessed by an internal hostname :
 
And then check the user's signature for any image that is accessed by an internal hostname :
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zmprov gsig user@castlebranch.com
  
zmprov gsig user@castlebranch.com
 
  
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=====Step 3=====
 
If there is one, reattach the image so that the new value of ''zimbraPublicServiceHostname'' is picked up.
 
If there is one, reattach the image so that the new value of ''zimbraPublicServiceHostname'' is picked up.
  
  
  
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{| class="wikitable" style="background-color:#d0f0c0;" cellpadding="10"
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|'''Submitted by''':  Shashank Shekhar Tewari
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|}
  
Submitted by:  Shashank Tewari
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{{Article Footer||}}

Latest revision as of 12:25, 15 April 2020

Composing a new message causes an authentication window to appear

   KB 23318        Last updated on 2020-04-15  




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Problem

Composing a new message causes an authentication window to appear


Solution

This comes up because the user's signature consists of an image that isn't publicly accessible.


Step 1

To fix this, first set the zimbraPublicHostname to a publicly accessible hostname :

zmprov md example.com zimbraPublicServiceHostname mail.example.com


Step 2

And then check the user's signature for any image that is accessed by an internal hostname :

zmprov gsig user@castlebranch.com


Step 3

If there is one, reattach the image so that the new value of zimbraPublicServiceHostname is picked up.


Submitted by: Shashank Shekhar Tewari
Verified Against: Date Created:
Article ID: https://wiki.zimbra.com/index.php?title=Composing_a_new_message_causes_an_authentication_window_to_appear Date Modified: 2020-04-15



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