Difference between revisions of "Blocking the Outlook Mobile App for iOS and Android"

(Identified Support/Known Issues)
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{{Article Footer|Zimbra Collaboration Suite 8.6, 8.5|11/02/2014}}
{{Article Footer|Zimbra Collaboration Suite 8.6, 8.5|02/11/2015}}

Revision as of 15:29, 11 February 2015

Admin Article

Article Information

This article applies to the following ZCS versions.

ZCS 8.6 Article ZCS 8.6ZCS 8.5 Article ZCS 8.5

Blocking the Outlook Mobile App for iOS and Android

In February 2015, Microsoft release the Outlook Mobile app for iOS and Android. Previously Acompli, the Outlook Mobile App came with a lot of security issues and some companies expressed concerned about it:

Blocking the Outlook Mobile App with the Proxy service

If we are running Zimbra with the Proxy service, we can block the Outlook Mobile App editing the next commands (these changes will survive a restart of the services, but not an upgrade)

Edit the HTTP Nginx template:

   vi /opt/zimbra/conf/nginx/templates/nginx.conf.web.http.default.template

And add the next content when the server starts:

   # HTTP Proxy Default Configuration
       if ($http_user_agent ~ (Outlook-iOS-Android) ) {
       return 403;

Edit the HTTPS Nginx template:

   vi /opt/zimbra/conf/nginx/templates/nginx.conf.web.http.default.template

And add the next content when the server starts:

   # HTTPS Proxy Default Configuration
       if ($http_user_agent ~ (Outlook-iOS-Android) ) {
       return 403;

Like user zimbra, restart Zimbra services to apply the changes:

   zmcontrol restart

Testing the changes

Once the Zimbra server is up, we can go to our devices and open the Mail.app in iOS and send to us a email, we will see it. If we open the Outlook Mobile App, we will not sync Mail, Contacts, or Calendar, anymore.

Log trace

In the Logs we can see the attempts of access since the Outlook Mobile App and the 403 error like this: - zimbra.io\x5Cadmin [11/Feb/2015:10:16:42 -0500]  "POST /Microsoft-Server-ActiveSync?User=zimbra.io%5Cadmin&DeviceId=215CD17123FC80C2&DeviceType=Outlook&Cmd=Sync HTTP/1.1" 403 310 "-" "Outlook-iOS-Android/1.0" "-"

AS we can see, the IP, is from the Outlook servers, and not from our device ISP provider.

And see the Log from the Mail.app accesing without problem: - zimbra.io\x5Cadmin [11/Feb/2015:10:17:29 -0500]  "POST /Microsoft-Server-ActiveSync?User=admin&DeviceId=M92PFITKBD0S14XXXXXXXXXXXX&DeviceType=iPad&Cmd=Sync HTTP/1.1" 200 357 "-" "Apple-iPad2C5/1202.466" ""

Identified Support/Known Issues

Verified Against: Zimbra Collaboration Suite 8.6, 8.5 Date Created: 02/11/2015
Article ID: https://wiki.zimbra.com/index.php?title=Blocking_the_Outlook_Mobile_App_for_iOS_and_Android Date Modified: 2015-02-11

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