BES Sever And Administration Issues

BES Sever And Administration Issues

BES Sever And Administration Issues Homepage

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Please see BES_Sever_And_Administration_Issues

BES Set To Use The local Contacts List Instead Of The GAL

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After an upgrade of BES, Outlook may be set to use local contacts for address resolution instead of GAL.

Error from BES MAGT log:

[40210] (05/21 00:01:57.843):{0x17C4} Failed to Resolve Name in ScanGAL. user: John Smith, hResult: <8004010f>

[40210] (05/21 00:01:57.859):{0x17C4} Failed to Resolve Name in ScanGAL. user: Jane Smith, hResult: <8004010f>

BES set to use the local contacts list instead of the GAL Steps to change Address Book resolution to use GAL

Performing A SOFT Reset On The BlackBerry Device

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Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.