Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)
Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)
Problem :
After upgrade Amavisd does not start and zimbra.log shows the following errors.
Not able to start Amavis services, error : Dec 21 10:02:29 server amavis[7787]: initializing Mail::SpamAssassin (0) Dec 21 10:02:29 server amavis[7787]: (!!)TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? Dec 21 10:02:29 server amavis[7787]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'?
Solution :
The problem occurs due to the problems with the SpamAssassin database. To resolve this, we'll have to update the database.
- If the server has Internet access then running sa-update will resolve the issue:
su - zimbra
In 8.7 and prior:
/opt/zimbra/zimbramon/bin/sa-update -D zmamavisdctl restart
In 8.8+:
/opt/zimbra/common/bin/sa-update -D zmamavisdctl restart
- If the server is an isolated network, we'll regenerate the database:
- Check “state” directory in “/opt/zimbra/data/spamassassin/”
- If the “state” directory is present, then move it to some other location and restart Amavisd service.
mv /opt/zimbra/data/spamassassin/state /tmp/state zmamavisdctl restart
