Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)
Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem :
After upgrade Amavisd does not start and zimbra.log shows the following errors.
Not able to start Amavis services, error : Dec 21 10:02:29 server amavis[7787]: initializing Mail::SpamAssassin (0) Dec 21 10:02:29 server amavis[7787]: (!!)TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? Dec 21 10:02:29 server amavis[7787]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'?
Solution :
If the server is having Internet access then following sa-update will resolve the issue :
su – zimbra /opt/zimbra/zimbramon/bin/sa-update -D zmamavisdctl restart
If ZCS server is in DMZ or isolated network :
- Check “state” directory in “/opt/zimbra/data/spamassassin/”.
- If “state” directory is present then move it to some other location and restart Amavisd service.
mv /opt/zimbra/data/spamassassin/state /tmp/state zmamavisdctl restart
