Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x): Difference between revisions
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= Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x) = | = Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x) = | ||
{{KB|{{ZC}}|{{ZCS 8.7}}|{{ZCS 8.6}}|{{ZCS 8.5}}|}} | |||
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==== Problem : ==== | ==== Problem : ==== | ||
After upgrade Amavisd not starting and zimbra.log shows below errors. | After upgrade Amavisd not starting and zimbra.log shows below errors. | ||
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* If “state” directory is present then move it to some other location and restart Amavisd service. | * If “state” directory is present then move it to some other location and restart Amavisd service. | ||
mv /opt/zimbra/data/spamassassin/state /tmp/state | mv /opt/zimbra/data/spamassassin/state /tmp/state | ||
zmamavisdctl restart | zmamavisdctl restart | ||
{{Article Footer|Zimbra Collaboration 8.7, 8.6, 8.5| 17/07/2017}} | |||
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Revision as of 07:41, 18 July 2017
Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem :
After upgrade Amavisd not starting and zimbra.log shows below errors.
Not able to start Amavis services, error : Dec 21 10:02:29 server amavis[7787]: initializing Mail::SpamAssassin (0) Dec 21 10:02:29 server amavis[7787]: (!!)TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? Dec 21 10:02:29 server amavis[7787]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'?
Solution :
If the server is having Internet access then following sa-update will resolve the issue :
su – zimbra /opt/zimbra/zimbramon/bin/sa-update -D zmamavisdctl restart
If ZCS server is in DMZ or isolated network :
- Check “state” directory in “/opt/zimbra/data/spamassassin/”.
- If “state” directory is present then move it to some other location and restart Amavisd service.
mv /opt/zimbra/data/spamassassin/state /tmp/state zmamavisdctl restart