Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x): Difference between revisions
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= | = Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x) = | ||
Problem : | Problem : | ||
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After upgrade Amavisd not starting and zimbra.log shows below errors. | After upgrade Amavisd not starting and zimbra.log shows below errors. | ||
Not able to start Amavis services, error : | Not able to start Amavis services, error : | ||
Dec 21 10:02:29 server amavis<nowiki>[7787]: initializing Mail::</nowiki>SpamAssassin (0) | Dec 21 10:02:29 server amavis<nowiki>[7787]: initializing Mail::</nowiki>SpamAssassin (0) | ||
Dec 21 10:02:29 server amavis<nowiki>[7787]: (!!)TROUBLE in </nowiki>pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? | Dec 21 10:02:29 server amavis<nowiki>[7787]: (!!)TROUBLE in </nowiki>pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? | ||
Dec 21 10:02:29 server amavis<nowiki>[</nowiki>7787]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? | Dec 21 10:02:29 server amavis<nowiki>[</nowiki>7787]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? | ||
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If the server is having Internet access then below sa-update will resolve the issue : | If the server is having Internet access then below sa-update will resolve the issue : | ||
su – zimbra | su – zimbra | ||
/opt/zimbra/zimbramon/bin/sa-update -D | /opt/zimbra/zimbramon/bin/sa-update -D | ||
zmamavisdctl restart | zmamavisdctl restart | ||
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mv /opt/zimbra/data/spamassassin/state /tmp/state | mv /opt/zimbra/data/spamassassin/state /tmp/state | ||
zmamavisdctl restart | zmamavisdctl restart | ||
Revision as of 08:19, 17 July 2017
Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)
Problem :
After upgrade Amavisd not starting and zimbra.log shows below errors.
Not able to start Amavis services, error : Dec 21 10:02:29 server amavis[7787]: initializing Mail::SpamAssassin (0) Dec 21 10:02:29 server amavis[7787]: (!!)TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? Dec 21 10:02:29 server amavis[7787]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'?
Solution :
If the server is having Internet access then below sa-update will resolve the issue :
su – zimbra /opt/zimbra/zimbramon/bin/sa-update -D zmamavisdctl restart
If ZCS server is in DMZ or isolated network :
- Check “state” directory in “/opt/zimbra/data/spamassassin/”.
- If “state” directory is present then move it to some other location and restart Amavisd service.
mv /opt/zimbra/data/spamassassin/state /tmp/state zmamavisdctl restart
