Difference between revisions of "Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)"

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==== Solution :  ====
 
==== Solution :  ====
If the server is having Internet access then below sa-update will resolve the issue :   
+
If the server is having Internet access then following sa-update will resolve the issue :   
  
 
  su – zimbra   
 
  su – zimbra   

Revision as of 08:26, 17 July 2017


Amavisd not starting after upgrade from v8.0.x to higher versions(8.5.x,8.6.x and 8.7.x)

Problem :

After upgrade Amavisd not starting and zimbra.log shows below errors.

Not able to start Amavis services, error : 
Dec 21 10:02:29 server amavis[7787]: initializing Mail::SpamAssassin (0) 
Dec 21 10:02:29 server amavis[7787]: (!!)TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? 
Dec 21 10:02:29 server amavis[7787]: (!)_DIE: Suicide () TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'?


Solution :

If the server is having Internet access then following sa-update will resolve the issue :

su – zimbra  
/opt/zimbra/zimbramon/bin/sa-update -D  
zmamavisdctl restart 


If ZCS server is in DMZ or isolated network :

  • Check “state” directory in “/opt/zimbra/data/spamassassin/”.
  • If “state” directory is present then move it to some other location and restart Amavisd service.


mv /opt/zimbra/data/spamassassin/state /tmp/state  
zmamavisdctl restart
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