Ajcody-Mobile-Topics

Revision as of 19:03, 27 April 2009 by Ajcody (talk | contribs) (Upgrade Steps For ZCB)

Attention.png - This article is NOT official Zimbra documentation. It is a user contribution and may include unsupported customizations, references, suggestions, or information.

Mobile & Phone Issues

Actual Mobile & Phone Topics Homepage

Please see Ajcody-Mobile-Topics

Help Me Understand the Mobility Options

Let's break it down to three forms of access for mobile devices.

Mobile Web Client - http://www.zimbra.com/products/mobile_web_browser.html

A. Setups the web access to the Zimbra server to be viewable from a mobile device. This is accessing mail over the "web browser" on the mobile phone.

A1. http://servername.com/zimbra/m/

B. Built in - no license or additional software needed.

Zimbra Mobile - http://www.zimbra.com/products/mobile_smartphone.html

A. This allows two-way, over-the-air synchronization between the mobile device and Zimbra server.

A1. Think of this as "fat client" mail sync'ing on a mobile device

B. This page will describe that process in better detail - http://wiki.zimbra.com/index.php?title=Moble_Device_Setup

C. License required

Blackberry - http://www.zimbra.com/products/mobile_blackberry.html

A. Blackberry "two-way, over-the-air synchronization" requires the use of a Blackberry server. We use a "connector" on the Blackberry server that allows BES device to use their "fat client" for mail sync'ing.

B. This option requires a separate server, a Windows box that will run the Blackberry server software.

C. Zimbra Mobile license required. Windows Blackberry server require with appropriate Blackberry licenses. Installation of Zimbra BlackberryConnector on the Blackberry server.

Zimbra Mobile/Blackberry requires the license file to enable it. This cost can be discussed with your sales contact. It's only the Blackberry configuration that requires a "software" installation - so to speak. Enabling "Zimbra Mobility/option 2 above" is a license requirement - not a software installation one - and then configuration for the user. "You enable Zimbra Mobile in the ZCS COS or for individual Accounts."

Forum Support For Mobile Options

The Mobility Forum has three sections.

Blackberry (Now GA)

Mobile

J2ME Client (Beta Product)

General Mobile Issues

Bugs To Be Aware Of

Zimbra Mobile And ActiveSync Technology

Zimbra Mobile on Windows Mobile Smartphones, Nokia Business Series Smartphones, Apple iPhones, Palm Treo or any other Smartphones that natively uses the ActiveSync Technology

Bug to update wiki article:

Understanding how Direct Push works:

http://www.microsoft.com/technet/solutionaccelerators/mobile/maintain/msfp/62f29232-e6f6-47bd-b7b3-64eb9f3cffdb.mspx

Make sure you review the other pages for this subject that will show on the left hand side.

Windows Mobile Emulator For Testing

You can use the following to setup a Window Mobile emulator for testing.

iPhone 2 Topics

iPhone 2 Support & Features With Zimbra

Here's three nice references to review:

iPhone 2 Bugs

BES Connector Issues

Bugs & RFE's


Release Target Version Was Based Upon April 27, 2009. Please goto bug/rfe link for status changes.

BES Wiki Pages

See Wiki Category ZCB.

Split-DNS Issue

If your running split-dns for zimbra, make sure your BES box is configured to use the right DNS servers because it will pull the zmhostname variable and you don't want it resolving to the external ip address.

Duplicate Calendars

One customer reported that "updating the firmware to 4.5.0.37 (as I'm at now) fixed the issue with the duplicate calendar".

Upgrade Steps For ZCB

The normal upgrade process is to shutdown BES [ see Correct_order_to_stop_and_start_BES_services ], make sure outlook.exe isn't running, run the msi, restart bes.

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