Ajcody-Mobile-Topics
Mobile & Phone Issues
Actual Mobile & Phone Topics Homepage
Please see Ajcody-Mobile-Topics
Help Me Understand the Mobility Options
Let's break it down to three forms of access for mobile devices.
Mobile Web Client - http://www.zimbra.com/products/mobile_web_browser.html
A. Setups the web access to the Zimbra server to be viewable from a mobile device. This is accessing mail over the "web browser" on the mobile phone.
A1. http://servername.com/zimbra/m/
B. Built in - no license or additional software needed.
Zimbra Mobile - http://www.zimbra.com/products/mobile_smartphone.html
A. This allows two-way, over-the-air synchronization between the mobile device and Zimbra server.
A1. Think of this as "fat client" mail sync'ing on a mobile device
B. This page will describe that process in better detail - http://wiki.zimbra.com/index.php?title=Moble_Device_Setup
C. License required
Blackberry - http://www.zimbra.com/products/mobile_blackberry.html
A. Blackberry "two-way, over-the-air synchronization" requires the use of a Blackberry server. We use a "connector" on the Blackberry server that allows BES device to use their "fat client" for mail sync'ing.
B. This option requires a separate server, a Windows box that will run the Blackberry server software.
C. Zimbra Mobile license required. Windows Blackberry server require with appropriate Blackberry licenses. Installation of Zimbra BlackberryConnector on the Blackberry server.
D. This is still in BETA
Zimbra Mobile/Blackberry requires the license file to enable it. This cost can be discussed with your sales contact. It's only the Blackberry configuration that requires a "software" installation - so to speak. Enabling "Zimbra Mobility/option 2 above" is a license requirement - not a software installation one - and then configuration for the user. "You enable Zimbra Mobile in the ZCS COS or for individual Accounts."
Forum Support For Mobile Options
The Mobility Forum has three sections.
General Mobile Issues
Bugs To Be Aware Of
- "Sync tasks for ZimbraMobile"
- "MobileSync Multiple Calendars and Addressbooks"
Zimbra Mobile And ActiveSync Technology
Zimbra Mobile on Windows Mobile Smartphones, Nokia Business Series Smartphones, Apple iPhones, Palm Treo or any other Smartphones that natively uses the ActiveSync Technology
Bug to update wiki article:
- Update activesync wiki
Understanding how Direct Push works:
Make sure you review the other pages for this subject that will show on the left hand side.
Windows Mobile Emulator For Testing
You can use the following to setup a Window Mobile emulator for testing.
- Virtual PC 2007
- Microsoft Device Emulator 2.0 -- Standalone Release
- Windows Mobile 5.0 Image
- Windows Mobile 6.0 Standard Image
- Windows Mobile 6.0 Professional Image
iPhone 2 Topics
Here's three nice references about iPhone 2 support & features with Zimbra:
http://www.zimbra.com/forums/announcements/19110-iphone-2-zimbra.html
http://www.zimbrablog.com/blog/archives/2008/07/zimbra-mobile-for-iphone.html
http://www.zimbrablog.com/blog/archives/2007/07/izimbra.html
iPhone 2 Bugs
- "iphone: sync with shared contacts and calendars"
- http://bugzilla.zimbra.com/show_bug.cgi?id=30950
- For search, shared calendar - shared calendars
- http://bugzilla.zimbra.com/show_bug.cgi?id=30950
- Bug 29749 "iPhone 2.0 should be able to sync multiple calendars"
- Bug 29899 "iPhone 2.0 + Zimbra Mobile Sync can cause high CPU usage for large mailboxes"
- Bug 29902 "Address book photo doesn't sync via iPhone 2 ActiveSync"
- Bug 29903 "iPhone 2.0 Zimbra <-> ActiveSync Push Mail Does Not Put Phone into Standby Mode, Consuming Battery Quickly"
- Bug 29909 "iPhone 2.0: mailbox folders missing on device"
- Bug 30008 "some appointments missing on iPhone2.0 with zimbra mobile"
- http://bugzilla.zimbra.com/show_bug.cgi?id=30008
- This is a duplicate bug for 30304 "VersaMail 3.5 does not sync calendar appointments"
- Bug 30501 "Reply doesn't show in iPhone 2.0"
BES Connector Issues
Split-DNS Issue
If your running split-dns for zimbra, make sure your BES box is configured to use the right DNS servers because it will pull the zmhostname variable and you don't want it resolving to the external ip address.
Duplicate Calendars
One customer reported that "updating the firmware to 4.5.0.37 (as I'm at now) fixed the issue with the duplicate calendar".