Ajcody-Instant-Messaging-Topics

- This article is NOT official Zimbra documentation. It is a user contribution and may include unsupported customizations, references, suggestions, or information.

IM - Instant Messaging

Actual Instant Messaging Topics Homepage

Please see Ajcody-Instant-Messaging-Topics

What Happen to AOL IM and MSN?

From the 5.x Release Notes:

Note: Update about Instant Messaging feature - In order to ensure the scalability of our server software and provide a quality experience to our customers, we have removed IM interoperability with AOL and MSN that was present in previous 5.0.0 beta releases. This functionality may be restored in a future release.

3rd Party Client Setup Up Examples

Please see:

• Pidgin_and_Zimbra
• Spark_and_Zimbra
• Empathy_and_Zimbra
• Adium_and_Zimbra

ZCS to ZCS IM Availability

Please review the following bug and note the DNS SRV entries I posted within it.

• "ZCS to ZCS IM issues."
  • http://bugzilla.zimbra.com/show_bug.cgi?id=28123

IM - Conference Rooms

Please see the RFE I made:

• "IM : conference room admin settings"
  • http://bugzilla.zimbra.com/show_bug.cgi?id=27700

Also the bug/RFE about Conference rooms in Multi-Server Configurations

• "IM Conference Rooms Don't Work in Multi-Server Setup"
  • http://bugzilla.zimbra.com/show_bug.cgi?id=29852

Embedded IM Requests To Join Chat Session In Html/Email

Formats are (I think, still investigating this):

• Jabber/XMPP
  • xmpp:
  • xmpp:conference-roomname@conference.server?join
  • xmpp:user@servername?join
• YahooIM
  • ymsgr: or yim: (not sure if both work or not)
• AOL IM
  • aim:
• MSN
  • msnim: or msn: (not sure if both work or not)

You'll need to configure your OS to handle the protocol when called to, so that it launches the correct application.

Resource

• Great resource about this topic and how to adjust your OS to handle the different IM url's.
  • http://agilecommons.org/posts/ed5eede66c

Related Bugs & RFE's

• "ZWC to handle differnt IM url's - option to set ZWC IM client or external client by OS"
  • http://bugzilla.zimbra.com/show_bug.cgi?id=33279
• "Allow Calendar Events in ZWC to handle IM url calls"
  • http://bugzilla.zimbra.com/show_bug.cgi?id=33280