Accessing Zimbra Collaboration Suite with Apple Mail

Revision as of 04:31, 27 August 2009 by Gettyless (talk | contribs)

With the Zimbra™ Collaboration Suite, you are able to access your email using Apple® Mail client.

This guide shows you how to access to your Zimbra email using Apple Mail.

Before You Begin

This guide assumes that Apple Mail is already installed on your computer.

To access your email, you must have the following information:

  • Your Zimbra email address and password.
  • Incoming mail server. This is usually in the form of
  • Outgoing mail server (SMTP). This is usually in the form of

Your system administrator will be able to give you this information if you do not already have it.

Accessing your Zimbra Mail with Apple Mail

To access your Zimbra Mail, you must first create an account in Apple Mail. The following steps guide you through setting up a new account in Apple Mail.

To create a new account in Apple Mail

1. Go to File>Add Account. This will open the Account Wizard.

Note: If you have opened Apple Mail for the first time, the New Account dialog will automatically open.

2. Under General Information, provide the following information.

  • Account Type. Select either IMAP or POP. IMAP is the recommended account type if you plan to access your account from multiple computers.
  • Account Description. Enter a name for your new Apple Mail account.
  • Full name. Enter the name you want to use in your new Apple Mail account.
  • Email Address. Enter your Zimbra email address.

Click Continue.

3. Under Incoming Mail Server, provide the following information.

  • Incoming Mail Server. This is typically in the form of
  • User Name. This is your Zimbra username, including domain. For example,
  • Password. This is your Zimbra password.

Click Continue.

4. Under Outgoing Mail Server, provide the following information.

  • Outgoing Mail Server. This is typically in the form of
  • Use Authentication. Select whether to use authentication when sending outgoing mail. If you choose to use authentication, provide your Zimbra user name and password.

Click Continue.

5. Under Outgoing Mail Security, provide the following information.

  • Use Secure Sockets Layer (SSL). Select whether to use SSL when sending outgoing mail. If you choose to use SSL, select one of the following from the drop-down Authentication list. If you are uncertain which option to chose, ask your system administrator.
    • Password
    • MD5 Challenge-Response
    • Kerberos Version 4
    • NTLM
    • Kerberos Version 5 (GSSAPI)

Click Continue.

6. Under Account Summary, review your account information. To make corrections, click Go Back. When your account information is correct, click Continue.

7. Under Conclusion, you can choose to Import Mailboxes or Create Another Account. If you are finished, click Done.

Your account has been created and can now be used to access your Zimbra Mail.

Verified Against: ZCS 5.0.11 Date Created: 12/17/2008
Article ID: Date Modified: 2009-08-27

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