5.x Commercial Certificates Guide: Difference between revisions

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= General Overview =
{{Archive}}{{Article Infobox|{{admin}}||{{ZCS 5.0}}|}}'''''Important:''' See [[Administration Console and CLI Certificate Tools]] before installing a third party certificate using an article listed belowThird party certificate articles are community contributions and may include unsupported steps.''  
Installing a commercial certificate in zcs version 5.0.0_GA and above is a straightforward process once you have all the required pieces:
  (a) generate a csr via the admin console>certificates or via the zmcertmgr command line utility.
  (b) receive the signed certificate.
  (c) receive the chain_certificates (if applicable).
  (d) install the certificate.
= TOOLS=
  (a) the admin console>certificates.
      This is the preferred method for installing commercial certificates. you simply start the wizard and upload all the certfiles
  (b) /opt/zimbra/bin/zmcertmgr.
    If the admin console>certificates wizard is not doing the job, we then resort to the command line.  This tool must be run AS ROOTIt requires the following:
    - the private key must exist in /opt/zimbra/ssl/zimbra/commercial directory and must be named commercial.key with permission set to 740.
    - the server certificate and the chain cert files must exist in a temp directory i.e. /root/certs.
    - the server cert must be named commercial.crt.
    - the chain cert files must be concatinated into one file called commercial_ca.crt.
    - verify that the cert and the key match using this command
    <span style="background-color:green;color:white"> /opt/zimbra/bin/zmcertmgr verifycrt comm commercial.crt commercial_ca.crt</span>
    - from the temp directory, deploy the cert and restart the zimbra services:
    <span style="background-color:green;color:white">
    (a) sudo zmcertmgr deploycrt comm <cert file> <ca_chain file>
    (b) zmcontrol stop ; zmcontrol start</span>
   
= Certificate Upgrade Issues=


  If you are upgrading from 4.5x to 5x and the cert failed to upgrade successfully, you need to re-instal the cert.  You will need these pieces:
==Administration and CLI Tools==
  (1) the private key, this can be extracted from the tomcat keystore and we can help with this process if you send us the tomcat keystore.
Zimbra offers both Administration Console and Command Line Interface (CLI) tools for installing, viewing, and managing certificates. For more information about these tools, see [[Administration Console and CLI Certificate Tools]].
  (2) the server certificate.
  (3) the chain cert files.
  (4) with these pieces in hand, we can use the zmcertmgr to install the certificate as explained in [[#Importing commercial certificates from other mail systems to Zimbra 5.x]] section.


Check to make sure that only the jetty alias exists in the keystore
==Preexisting Certificates==
If you'd like to install a certificate whose CSR was made elsewhere (for instance, if you have a wildcard certificate for your domain), see here: [[Preexisting Certifcate Installation for Zimbra 6.0]]


<span style="background-color:green;color:white">keytool -list -keystore /opt/zimbra/mailboxd/etc/keystore -storepass  `zmlocalconfig -s -m nokey mailboxd_keystore_password`</span>
==Third Party Certificate Articles==
The following third party certificates have their own Wiki articles with installation instructions.


Delete the tomcat alias, if exists, with this command:
===StartSSL===
See [[Installing a StartSSL SSL Certificate with zmcertmgr]].


<span style="background-color:green;color:white">keytool -delete -alias tomcat -keystore /opt/zimbra/mailboxd/etc/keystore -storepass `zmlocalconfig -s -m nokey mailboxd_keystore_password`</span>
===Comodo SSL===
See [[Installing a Comodo SSL Certificate with zmcertmgr]].


=Importing commercial certificates from other mail systems to Zimbra 5.x=
===DigiCert===
The steps should be the same as the ones under TOOLS, zmcertmgr section above[[TOOLS]].
See [[Installing DigiCert commercial certificates]].


=GoDaddy Certificate in 5.x=
===Gandi===
Assuming the following is correct:
See [[Installing a Gandi Commercial Certificate on ZCS 5.0.x and 6.0.x]]
*This is a new certificate.
*You generated the csr via the admin console
*You sent the csr to get it signed and you received the following files:
**gd_cross_intermediate.crt,
**gd_intermediate.crt,
**<server_name>.crt.
**gd_bundle.crt


*The '''/opt/zimbra/ssl/zimbra/commercial''' has two files:
===GeoTrust Certificate===
**commercial.key
See [[Installing_a_GeoTrust_Commercial_Certificate]]
**commercial.crt


<span style="background-color:green;color:white">You can install the certificate by logging in to the admin console and uploading these files</span>
===GlobalSign Certificate===
**RootCA
See [[Installing a GlobalSign Commercial Certificate]]
**gd_cross_intermediate.crt,
**gd_intermediate.crt,
**<server_name>.crt.


Once you have uploaded the above files, restart Zimbra services.
===GoDaddy Certificate===
See [[Installing a GoDaddy Commercial Certificate on ZCS 5.0.x]].


= Network Solutions Certificate=  
===IPSCA Certificate===
See [[Installing_a_IPSCA_Commercial_Certificate]]


===Network Solutions Certificate===
<span style="background-color:green;color:white">
See [[Installing a Network Solutions Certificate on ZCS 5.0.x]].
(1) rename this file <server_name.crt> commercial.crt and place it in the /opt/zimbra/ssl/zimbra/commercial
(2) chmod 700 commercial.crt
(3) concatenated the chain files into one file and called it commercial_ca.crt
    cat AddTrustExternalCARoot.crt NetworkSolutions_CA.crt UTNAddTrustServer_CA.crt > commercial_ca.crt
(4) cp commrecial_ca.crt /opt/zimbra/ssl/zimbra/commercial
    chmod 700 commercial_ca.crt
(5)run a check against the cert files
  /opt/zimbra/bin/zmcertmgr verifycrt comm
(6) at this point and if the output looks promising, go ahead and deploy the cert
  /opt/zimbra/bin/zmcertmgr deploycrt comm commercial.crt commercial_ca.crt
(7) and restarted the zimbra services
    su - zimbra
    zmcontrol stop
    zmcontrol start
(8)verify that the web interface is loading correctly with the new certificate</span>


Note, this assumes that you have the private key in /opt/zimbra/ssl/zimbra/commercial named as commercial.key with the correct permissions.
===RapidSSL Certificate===
=Install Verisign Test Certificate on Zimbra Server=
See [[Installing_a_RapidSSL_Commercial_Certificate]]
[[Install Verisign Test Certificate on Zimbra Server]]
=TroubleShooting=
==Ldap/Nginx won't start and asks for a password==
That means zimbra can't read the key or the cert of the ldap/imapproxy service on startup. 
Here is what you can do:
(1)You want to check to make sure the private key is not encrypted.
(2) Manually link the cert to the services OR simply redeploy the certificate to relink the cert to the services.
<span style="background-color:green;color:white">
    (a)cp /opt/zimbra/ssl/zimbra/commercial/commercial.key /opt/zimbra/conf/sldapd.key
    (b)cp /opt/zimbra/ssl/zimbra/commercial/commercial.key /opt/zimbra/conf/slapd.crt
    (c)cp /opt/zimbra/ssl/zimbra/commercial/commercial.key /opt/zimbra/conf/nginx.key
    (d)cp /opt/zimbra/ssl/zimbra/commercial/commercial.crt /opt/zimbra/conf/ngix.crt</span>
  (3) restart the zimbra services.
== failed to create jetty.pkcs12==
If you are seeing this error when you try to install the certificate via the admin console>certificates


'''''Your certificate was not installed due to the error : system failure: XXXXX ERROR: failed to create jetty.pkcs12 Message: Your certificate was not installed due to the error : system failure: XXXXX ERROR: failed to create jetty.pkcs12 Error code: ZaCertWizard.prototype.installCallback Method: AjxException.UNKNOWN_ERROR Details:system failure: XXXXX ERROR: failed to create jetty.pkcs12'''''
===Thawte SSL Certificate (SSL123 format)===
See [[Installing a Thawte SSL Certificate on ZCS 5.0.x]].


Check the following:
===Verisign===
(1)make sure the permissions of the /opt/zimbra/mailboxd/webapps/zimbraAdmin/tmp/ directory is set to 644 zimbra:zimbra .
See [[Installing a Verisign Test Certificate on Zimbra Server]].
(2)clear all the current aliases in the mailboxd keystore except for the jetty alias?
  keytool -delete -alias tomcat -keystore /opt/zimbra/mailboxd/etc/keystore -storepass `zmlocalconfig -s -m nokey mailboxd_keystore_password`
(3) if you are running zcs version 5.0.5, comment out line #539 of the /opt/zimbra/bin/zmcertmgr utility before deploying the cert. This is bug 27581 [[http://bugzilla.zimbra.com/show_bug.cgi?id=27581]].
==private key and certificate mismatch==
if you are seeing this error as you deploy the certificate
'''''Your certificate was not installed due to the error : system failure: XXXXX ERROR: Unmatching certificate (/opt/zimbra/mailboxd/webapps/zimbraAdmin/tmp/current.crt) and private key (/opt/zimbra/ssl/zimbra/commercial/commercial.key) pair. Error code: ZaCertWizard.prototype.installCallback...'''''


You need to regenerate the csr, which will create a new key, and submit it to the CA to get it signed. You simply start the certificate installation again.
See [[Installing a Verisign Secure Site Certificate]].
 
==Problem with Certificate can cause MTA Failure==
[[Problem with Certificate can cause MTA Failure]]
==unable to get issuer certificate==
If you are getting this error as you deploy the certificate '''''XXXXX ERROR: Invalid Certificate:....error 20 at 0 depth lookup:unable to get local issuer certificate
XXXXX ERROR: provided cert isn't valid.''''' Or'''this alternate error error 2 at 1 depth lookup'''
 
That means the certificate path or chain is broken and you are missing certificate files. In most cases the intermediate cert.
For more info on certificate path verification, please take a look at this url http://www.herongyang.com/crypto/openssl_verify.html


==Troubleshooting==
If you are experiencing issues installing, viewing, or managing your certificates, see the [[:Category:Troubleshooting Certificates]] category.


=Misc=
=Misc=
Inspect your csr
*Inspect your CSR
  openssl req -in <server.csr> -noout -text
openssl req -in <server.csr> -noout -text


Inspect your certificate
*Inspect your certificate
  openssl x509 -in <server.crt> -noout -text
openssl x509 -in <server.crt> -noout -text


Clear the passphrase of the private key
*Clear the passphrase of the private key
  openssl rsa -in <server.key> -out <server.key.decr>
  openssl rsa -in <server.key> -out <server.key.decr>


Get jetty keystore password
*Get Jetty keystore password
  zmlocalconfig -s -m nokey mailboxd_keystore_password
  zmlocalconfig -s -m nokey mailboxd_keystore_password


Create a csr via the cli
*Create a CSR via the CLI
  sudo /opt/zimbra/bin/zmcertmgr createcsr <self|comm> [-new] [subject] [-subjectAltNames "host1,host2"]
sudo /opt/zimbra/bin/zmcertmgr createcsr <self|comm> [-new] [subject] [-subjectAltNames "host1,host2"]
 
*View deployed certificate via the command line
  sudo /opt/zimbra/bin/zmcertmgr viewdeployedcrt


View deployed certificate via the command line
* Convert the cert format from DER to PEM
  sudo /opt/zimbra/bin/zmcertmgr viewdeploycrt
openssl x509 -in input.cer -inform DER -out output.cer -outform PEM


{{Article Footer|Zimbra Collaboration Suite 5.x|1/16/2008}}
{{Article Footer|Zimbra Collaboration Suite 5.x|1/16/2008}}


[[Category: Certificates]]
[[Category: Certificates]]
[[Category: ZCS 5.0]]
[[Category: SSL/TLS]]

Revision as of 17:10, 25 March 2015

Admin Article

Article Information

This article applies to the following ZCS versions.

ZCS 5.0 Article ZCS 5.0

Important: See Administration Console and CLI Certificate Tools before installing a third party certificate using an article listed below. Third party certificate articles are community contributions and may include unsupported steps.

Administration and CLI Tools

Zimbra offers both Administration Console and Command Line Interface (CLI) tools for installing, viewing, and managing certificates. For more information about these tools, see Administration Console and CLI Certificate Tools.

Preexisting Certificates

If you'd like to install a certificate whose CSR was made elsewhere (for instance, if you have a wildcard certificate for your domain), see here: Preexisting Certifcate Installation for Zimbra 6.0

Third Party Certificate Articles

The following third party certificates have their own Wiki articles with installation instructions.

StartSSL

See Installing a StartSSL SSL Certificate with zmcertmgr.

Comodo SSL

See Installing a Comodo SSL Certificate with zmcertmgr.

DigiCert

See Installing DigiCert commercial certificates.

Gandi

See Installing a Gandi Commercial Certificate on ZCS 5.0.x and 6.0.x

GeoTrust Certificate

See Installing_a_GeoTrust_Commercial_Certificate

GlobalSign Certificate

See Installing a GlobalSign Commercial Certificate

GoDaddy Certificate

See Installing a GoDaddy Commercial Certificate on ZCS 5.0.x.

IPSCA Certificate

See Installing_a_IPSCA_Commercial_Certificate

Network Solutions Certificate

See Installing a Network Solutions Certificate on ZCS 5.0.x.

RapidSSL Certificate

See Installing_a_RapidSSL_Commercial_Certificate

Thawte SSL Certificate (SSL123 format)

See Installing a Thawte SSL Certificate on ZCS 5.0.x.

Verisign

See Installing a Verisign Test Certificate on Zimbra Server.

See Installing a Verisign Secure Site Certificate.

Troubleshooting

If you are experiencing issues installing, viewing, or managing your certificates, see the Category:Troubleshooting Certificates category.

Misc

  • Inspect your CSR
openssl req -in <server.csr> -noout -text
  • Inspect your certificate
openssl x509 -in <server.crt> -noout -text
  • Clear the passphrase of the private key
openssl rsa -in <server.key> -out <server.key.decr>
  • Get Jetty keystore password
zmlocalconfig -s -m nokey mailboxd_keystore_password
  • Create a CSR via the CLI
sudo /opt/zimbra/bin/zmcertmgr createcsr <self|comm> [-new] [subject] [-subjectAltNames "host1,host2"]
  • View deployed certificate via the command line
 sudo /opt/zimbra/bin/zmcertmgr viewdeployedcrt
  • Convert the cert format from DER to PEM
openssl x509 -in input.cer -inform DER -out output.cer -outform PEM
Verified Against: Zimbra Collaboration Suite 5.x Date Created: 1/16/2008
Article ID: https://wiki.zimbra.com/index.php?title=5.x_Commercial_Certificates_Guide Date Modified: 2015-03-25



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