Errors Importing Appointments using Migration Wizard for Exchange

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Errors Importing Appointments

Description

In some cases running the Migration Wizard on the Exchange Server will fail to migrate appointments. There are two main causes for this problem: misconfiguration of permissions and a defect in CDOEX. You can verify your configuration environment with this CDOEX test script. If the script outputs a valid value for the 'Base' folder, your environment is configured properly. Otherwise, the Migration Wizard will not function properly.

Symptoms

You see errors like these in your logs:

19-10-2006 12:17:51 [5652]: (MI): Batch Added Message rid(0)
19-10-2006 12:17:51 [5652]: (MI): Adding Appoinment d(Wed, 8 Mar 2006 14:31:40 -0000) fid(010)
19-10-2006 12:17:51 [5652]: Unable to process message d(Wed, 8 Mar 2006 14:31:40 -0000) Folder Name - Calendar
19-10-2006 12:17:51 [5652]: (MI): The MAPI message was logged to D:\Zimbra Migrations\000000000dc43bac80edce43b0a154599ef25d6e07009582832779979f4cb5c3ef2e202ac2b4000000802246000051c7e15778bdda4cab5ba6e01b8c98460000030f2ab10000.msg:
19-10-2006 12:17:51 [5652]: (MI): Adding Appoinment d(Wed, 8 Mar 2006 14:33:11 -0000) fid(010)
19-10-2006 12:17:51 [5652]: Unable to process message d(Wed, 8 Mar 2006 14:33:11 -0000) Folder Name - Calendar
19-10-2006 12:17:51 [5652]: (MI): The MAPI message was logged to D:\Zimbra Migrations\000000000dc43bac80edce43b0a154599ef25d6e07009582832779979f4cb5c3ef2e202ac2b4000000802246000051c7e15778bdda4cab5ba6e01b8c98460000030f2ab30000.msg:

Resolution

If you run the Migration Wizard on an Exchange Server you must modify the permissions or register ole32.dll to work around this issue. Another solution is to run the Migration Wizard on another machine that has Outlook 2003 installed.

Permissions

Verify the administrator account running the Migration Wizard has full Exchange permissions over the mailboxes being imported. Refer to the following KB articles for more details.

http://support.microsoft.com/kb/259221/

http://support.microsoft.com/?id=821897

CDOEX

In some cases CDOEX does not function properly. You may need to re-register the Ole32.dll as described in the Microsoft KB.

http://support.microsoft.com/kb/899351

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