Licensing
Zimbra - License Management
Zimbra Licensing
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License Expiry
When your Zimbra Network Edition License expires, a license expiration warning will appear in the administrative console and web interface for all users. The server will then revert to a basic feature set. The following is a list of some of the major functions that will no longer be available:
* Backup/Restore * Zimbra Mobile (ActiveSync) * Zimbra Connector for Outlook * Zimbra Support for EWS * Zimbra Archiving and Discovery * Attachment Indexing * Cross Mailbox Search * Hierarchical Storage Management * S/MIME * 2FA
What happens after the license expires: => It goes into grace period, network features e.g. "storage management" are working.
- Are services running? => Yes
- Can you create/delete users? => Yes
- Mail operations working? => yes
If server goes in Grace period, what happens after Grace period expires?
- Says license is expired on CLI but on admin console in Configure -> Global Settings -> License, it shows normal.
- Not able to create users from CLI as well as admin console.
- Network features like SM and other are not usable, gets error "Critical SM Session failed. Error code service.LICENSE_ERROR Details Receiver License is not valid or feature AccountsLimit is disabled".
- Existing users are not able to login saying "License is expired"
- All network features stop working. Product goes into a limited version where mails work.
Why is the licensing grace period?
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Licensing Options
Subscription and Perpetual
Trial Mode
Zimbra requires a license to in Trial Mode. All the available features will be activated for a 30-day period, with some limitations. You can obtain your Trial License by filling this form .
How to obtain a License
To obtain a license the following steps are required:
- Fill the next Quote Request Form
- Enter the number of mailboxes on your server. If your Company is a Gov agency, an Educational/Research institute or a Non-Profit Organization be sure to you select the correct option on the drop-down option.
- Add the comments you might have on the comments textarea
- Click the "Get a quote" button to proceed.
A Sales representative will get back to you shortly
How to activate a License
To activate a license, download from the Zimbra license file.
- Log into the Administration Console in Zimbra with an admin account.
- In the Left Pane of the Administration Console ...
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CLI Activation
If you are experiencing difficulties in uploading your license, you can try to do it using the Zimbra CLI. Simply upload your license file to the /tmp/ folder of your Zimbra server and run the following as the 'zimbra' user:
zmlicense -i /tmp/zimbra_license.xml zmlicense -a
Warning
If the "Customer" field does not display your name, please contact sales@zimbra.com, providing your Zimbra account and/or your Reseller's name